Archive for November 13th, 2007
Ticked Tuesday: Dear Questioning Customers
Why do you even bother talking to me? I mean seriously. I’m in activations, we want yours service, we want your money and will do everything next to ‘putting out’ to do that. So why on earth would I bother lying to you? I mean seriously, do I look like customer care?
If you call up telling me you talked to somebody earlier and want to pay us now and get it going, I’m totally for that. But when you don’t give me ANY of the right information for the number I can’t very well do that for you. But then to question my integrity and tell me I’m not seeing what I am is quite annoying. I mean I’ve looked for you through the phone number you gave me, your name, your SSN, your friend’s name whose account it’s supposed to be on and you’re still not there: You’re not telling me something.
Long story short, I have to create the new account with a new number for you or you’re not getting anything, sorry Babe.
Have a T-riffic day,
Jeff